Why buy from Howard Orloff Jaguar? Here is what our customers say...
"We just wanted to take a moment to thank you for working with us on the purchase of our first Jaguar. You made the process an enjoyable experience from the first moment you greeted us in your lot all the way through the process. For the first time in over 35 years of purchasing cars we finally experienced the true professionalism, friendly, no pressure atmospher that the car buying experience should be. Everyone we encountered at Howard Orloff Imports seemed to be a cut above...what a great experience! We feel confident that any future issue we may have will be handled in the same way. Please ask your management to continue whatever it is they are doing to maintain the "culture of excellence" at your dealership. It is appreciated and you have earned our future business and recommendations." - Bob T. (January 2009)
"My experience was fantastic...Because of the exceptional service I received, Howard Orloff Jaguar has made a customer for life. Thank you for the great treatment!" - Scott S. (March 2009)
"You have shown again why your dealership is one of the finest in the United States. You have truly earned our loyalty as customers, and I can assure you that we will be back for our 5th Jaguar and more thereafter. Our thanks and best wishes." - Paul S. (April 2009)
"Your service at the dealership has been outstanding and has given me prompt attention to my every want and need...Thanks for everything!" - Nicole F. (May 2009)
"The choice of dealership was important to me since service and reputation were key ingredients when making a decision on such a high profile automobile. When I arrived at Howard Orloff Jaguar, I was impressed with the facility as well as the inventory of Jaguars at this dealership. It was reassuring to me to see the same degree of passion for this automobile shared by the dealer as was felt by the customer. My sales consultant demonstrated a thorough knowledge of the automobile and took me through the steps of familiarizing me with all of the quality features of the Jaguar...This was truly a great experience." - Richard G. (July 2009)
"What can I say, it's a dream to drive and I am truly thrilled each time I turn the key and pull it down to drive; what a takeoff!! I want to thank you for all your help and courtesies you continue to extend to me. Everyone has nice cars to sell, but it's the service and sense of urgency that sets all businesses apart from each other. You have always been a true friend with my best interests in mind; it's hard not to remain a loyal Jaguar customer. Thank you!" Dennis S. (August 2009)
"My wife and I recently purchased a Jaguar from your auto dealership. The person who assisted us in purchasing this vehicle was Mike Lotito. Mr. Lotito should be commended for his professionalism and for the courtesy that he extended to my wife and me. My wife and I have been purchasing cars for over 35 years. We have purchased cars from BMW and Mercedes dealerships, as well as others, but none of these encounters were as professional and courteous as this experience. Although my wife and I were a little "under the weather", Mr. Lotito went out of his way to make us comfortable and to expedite the paper work. For this we are grateful...Because of Mr. Lotito, we will certainly be continued customers of your dealership and we will recommend Mr. Lotito and your dealership to our family and friends." -Lee B. (September 2009)
"I just wanted to tell you how happy I am with you and the Orloff Jaguar dealership. You've given me really good service and it has been outstanding working with you and your organization. I hope we can continue to do business together in the future." - Steve S. (November 2009)
"I am glad to inform you that I am very pleased with the service I received from your company...After owning many cars, I finally purchased a Jaguar from your company. I will continue to use your company when I buy another car and I am sure it will be another Jaguar. Again, I just wanted to say thank you for the wonderful customer service I always receive." - Eli D. (December 2009)
"I have been a customer since November 2002 and Lee Brownstein is an excellent service advisor. He recognizes the importance of listening to each client and strives to achieve excellent customer service. Because of Lee my experiences with Howard Orloff Jaguar has been exceptional." - Sandra R. (January 2010)
"I am 16 year customer and I am so happy with my new Advisor, Lee Brownstein. I applaud Lee and my Technician Rosario Fricano, and Manny Martinez is always great. Lee is great and calls when he says he will. I am very happy with the Service I receive at Howard Orloff. Thank you." - Pat D. (March 2010)
"I am highly appreciative of the customer care provided by Howard Orloff Jaguar Service Department during my recent service appointment. I am always appreciative of the service provided by Chuck Dziak and my Advisor Lee Brownstein. Lee gets me in and out in a timely manner and Chuck is always great with follow-up regarding satisfaction of service. Many thanks to Chuck, Lee and Joe for their professionalism and customer care." - Robert C. (April 2010)
